Terms of service

General delivery and payment conditions of INVITALIS GmbH

 

General

The following conditions apply to all orders placed with us in every possible form. Deviating additional agreements and agreements are only valid if they are confirmed by us in writing.  Otherwise they are non-binding, even if we do not expressly object to them.

Prices

Prices are quoted ex works in euros including the applicable sales tax.  No credit will be issued for returned merchandise. For commercial customers, the prices apply plus the applicable sales tax.

payment

Unless delivery is cash on delivery, all invoices are payable in advance before the goods/invoice is issued without deductions. If the payment deadline is exceeded, the purchaser must reimburse the resulting default interest and expenses - without prejudice to other claims. Withholding payments due to any counterclaims by the customer is not permitted; unless these are undisputed, legally established, or agreed in writing. The same applies to offsetting against counterclaims.

Deliveries, delivery times

We deliver all orders as quickly as possible. Delivery deadlines guaranteed in writing are deemed to have been met if the shipment leaves our premises within this deadline or is made available for collection by the customer. Operational disruptions, official interventions, delays in delivery through no fault of our own, strikes and lockouts, as well as events of force majeure entitle us to withdraw from the contract in whole or in part, or to extend the delivery time appropriately. The customer is entitled to withdraw if he has previously set a reasonable grace period corresponding to the scope of the order.

The goods are dispatched - even with freight-free delivery - at the customer's expense and risk. If acceptance of the delivery is refused, we are entitled to demand compensation for non-fulfillment in the amount of the damage incurred.

Transfer of risk

The risk passes to the customer when the shipment has left our premises. This is equivalent to handing over to the carrier. Transport damage and transport losses must be reported directly and immediately by the customer to the executing company and at the same time notified to us. (copy or duplicate)

Contractual fulfillment and warranty

The customer must check the goods for obvious defects immediately upon receipt. If the goods we deliver are defective, we will - excluding further warranty claims - deliver a replacement or refund the purchase price. We must be notified immediately of any defects being discovered. Further claims by the customer are excluded. (With the exception of damage caused by gross negligence or intent on our part) In particular, claim for compensation for damage caused by improper use, storage or not on the delivery item itself.

Return of old devices

You are welcome to send us electrical devices that you no longer use by post. We will take care of the professional disposal for you free of charge.

Retention of title

The delivered goods remain our property until all claims have been paid.

Promotional materials

All advertising material provided by Invitalis, such as brand names, images, posters, flyers, videos, advertising texts, etc. may only be used for the purpose of marketing/selling Invitalis products. In the event of a combined sale of Invitalis products and similar products from one or more other manufacturers, the use of Invitalis promotional materials is also prohibited.

 

Publishing the above-mentioned advertising materials on the Internet or email is expressly prohibited! Passing on the advertising materials to third parties is also not permitted. The signatory is liable for any resulting damage!

Invitalis can prohibit the use of the above-mentioned advertising materials at any time, even without giving reasons.

Legal basis and place of performance

The legal relationships of the contractual partners are subject to federal German law. Place of fulfillment is Ingolstadt/Germany

Final provisions

If individual provisions of these terms and conditions are or become ineffective or void, this will not affect the effectiveness of the remaining provisions.