Ordering and Payment
Learn how to place an order, what payment methods we offer and how to manage your order.
How can I place an order?
Select the products you want, put them in your shopping cart and follow the simple ordering process. You can order as a guest or create a customer account.
Which payment methods are available?
We accept PayPal, credit cards (Visa, MasterCard, American Express), Klarna, Apple Pay and Sofortüberweisung. All transactions are secure and encrypted.
Can I change my order later?
You can make changes as long as your order has not yet been shipped. To do so, please contact us as soon as possible via info@invitalis-shop.eu .
Shipping and Delivery
Here you will find all information about our shipping conditions, delivery times and international shipping options.
How much are the shipping costs?
For orders within Germany we offer free shipping from 50 €. For orders below this value, shipping costs of 4.90 € apply.
How long does delivery take?
The delivery time is 1-3 working days within Germany. You will receive a shipping confirmation with a tracking number as soon as your order is on its way.
Do you also ship abroad?
Yes, we ship to several European countries. Shipping costs and delivery times may vary depending on the destination. For details, see our shipping policy .
Return and Exchange
Learn more about our return policy, how to return an item and how to get a refund.
How does the return work?
You can return your order within 30 days of receipt. Please contact us for a return slip. The purchase amount will be refunded after the return has been inspected.
Who bears the costs for the return shipment?
Within Germany, we will cover the return costs if the reason for the return is a defective or incorrect product. For other returns, you will bear the costs yourself.
When will I receive my refund?
After receiving and inspecting the return, we will refund the purchase amount within 5-7 working days to the original payment method used.
products and quality
Here you will find information about the ingredients of our products, their shelf life and the quality standards we adhere to.
Are your products vegan?
Yes, all our products are free from animal ingredients and are produced without animal testing.
Where do the ingredients in your products come from?
We source our ingredients from certified suppliers who meet strict quality standards. Our products are manufactured in Germany under high quality requirements.
How long do the products last?
The best-before date can be found on the packaging of each product. We recommend storing our products in a cool, dry place to preserve their quality.